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About Subscriptions

Keep the Glow Going!

Auto-Ship for Your Must-Have Skincare

By subscribing to our auto-ship feature, you'll always know your products are on the way! It’s easy to sign up, change or cancel your order, and customize replenishment frequency or selections straight from your online account.

What is Subscription?

Subscription is the most convenient way for you to get the products you want delivered to you on a regular schedule. We automatically send your favorite products based upon your chosen frequency. The service is easy to use and customizable and you can make changes online whenever you need. Just let us know how often you want your chosen products, and we'll do the rest. You will receive 10% off all subscription purchases and free shipping on all replenishment orders!

You always have complete control over your Subscription orders and we send an email reminder at least 5 days before each order is shipped. You can change your delivery frequency, next order date, or quantity anytime by logging into your account. Changes to orders can be made any time before the next scheduled shipment date and you can cancel at any time.

At a glance, you can: 

  • Pause and resume your subscriptions

  • Change your next order date

  • Cancel your subscriptions

  • Change your order frequency

  • Create an additional order and choose to automatically move the next scheduled order date

How do I join Subscription?

Joining Subscription is easy; it can be done while browsing on a product page To get started, simply select the ‘Subscribe and Save’ option on the product page, select your preferred shipment frequency, and then check out as normal.

Note: In order to make changes to your subscription settings, you will need to create an account. Subscription is currently limited to our US and US Territory customers.

What will happen after I join Subscription?

After you join Subscription, you will receive an email confirming your subscription. We will place your Subscription orders automatically according to your selected frequency, and you will only be billed on the day the order is shipped. We will send you an email reminder at least 5 days before each subscription order. You will also receive email notifications regarding other important information related to your Subscription account, such as if your item is discontinued or out of stock, if you cancel a subscription item, if there is a problem with your method of payment and confirmation when an order is placed successfully.

How do I make changes to my Subscription order?

Once you’ve joined, Subscription is easy to manage. You can change your next order date, skip an order, change your selected frequency, or cancel a subscribed product by logging into your account. Note: You must activate an account in order to make changes to your subscription settings. If you have questions about how to make any changes, please email us at info@januarylabs.com and we’ll be happy to help.

Please allow up to 24 hours for modifications or cancellations to be processed.

What types of payment are accepted for Subscription?

All subscription orders require a credit or debit card payment. Alternative payment forms, such as PayPal, cannot be accepted at this time. Gift cards cannot be used to start your subscription as we need to capture your payment information.

Subscription Terms

Subscription items will ship automatically until you cancel. By placing this order you are authorizing us to charge your card for future orders at the frequency and quantity you selected.